Waitlist

Let travelers join a waitlist for full departures and rebook them automatically when space opens up.

What it is

When a departure is full, operators can let travelers join a waitlist for the time they really want, while holding a booking on another departure.

Lighthouse checks the waitlist when bookings are cancelled and on a regular schedule. If a matching departure has room for the travelers and vehicles on the booking, the booking is moved to it automatically and a new confirmation is sent.

Key benefits

  • Automatic rebooking

    Waitlisted bookings move to the preferred departure when space frees up.

  • Checks on cancellation

    The waitlist is re-evaluated whenever a booking is cancelled.

  • Confirmation sent

    Travelers get a confirmation when their booking is moved.